Info / Policies

PROCESSING:
Yurei is not responsible for duties, taxes, or customs fees under any circumstance. The buyer is held accountable for for any country restriction, duty tax, or others fees collected.

DELIVERY TIME FRAME:

Please allow 3-7 days for US-Domestic packages to be delivered after your order has been shipped.

RETURNS, REFUNDS, EXCHANGES:

All sales are final. However issues may be resolved if you reach out to our support email or DMs.

ADDITIONAL SHIPPING AND PROCESSING INFO:

Please assure that all information regarding your order (name, address, contents of the order, etc...) are correct before finalizing and confirming it. All sales are final.
If orders are returned to us for an invalid name, address, inability to deliver, etc... you will be charged for the item to be shipped out again or more than likely have the order canceled.

POLICY:

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

Why Pre-Order? Our pre-order system allows us to maintain the exclusivity of our limited drops while giving each member of our community a fair chance to purchase their desired items.

Limited Drops, Maximum Quality While we're committed to keeping our drops limited, we are equally dedicated to delivering exceptional quality in every piece. To achieve this, we close pre-orders after reaching a set limit. This ensures diligent attention to detail for each item.

Our Promise: Fulfilled Orders We value your trust and confidence in us. When you place a pre-order, rest assured that your purchase is a commitment we take seriously. We promise to fulfill every order with the utmost care and attention.

Shipping Timeline: 4-6 Weeks Quality takes time, and we're devoted to delivering nothing short of excellence. Our focus on quality means that your order will be diligently created, inspected, and packaged. Please expect your order to arrive within 4-6 weeks from the date of purchase.

Yurei has the right to accept, decline, or cancel your order for any reason.

- I appreciate all your love and support <3 - Soap